Effective 31 July 2026
Privacy
Policy
1. About this policy
This Privacy Policy explains how information may be handled when you visit this website or contact Patric Chan through the linked communication channels.
2. Information you provide
This website does not currently contain a direct contact form. If you contact us through the linked help desk, WhatsApp or social media services, you may provide information such as your name, contact details, message and any other information you choose to share. That information is also subject to the privacy policy of the service you use.
3. Technical information
The website and its hosting provider may automatically process limited technical information needed to operate, secure and improve the website. This may include your IP address, browser type, device information, pages visited, timestamps and diagnostic data.
4. How information may be used
Information may be used to respond to enquiries, provide requested support, maintain website security, understand website performance, comply with legal obligations and protect our rights.
5. Sharing and service providers
Information may be processed by service providers that support website hosting, communications, customer support and related operations. Information may also be disclosed where required by law or when reasonably necessary to prevent fraud, protect security or defend legal rights.
6. External links and social platforms
This website contains links to external websites, social media platforms and messaging services. Their privacy practices are controlled by their respective operators. Please review their policies before submitting personal information.
7. Retention and security
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legal and operational requirements. Reasonable measures are used to protect information, but no internet transmission or storage system can be guaranteed completely secure.
8. Your choices and rights
Depending on where you live, you may have rights relating to access, correction, deletion, restriction or objection concerning your personal information. You may contact us to submit a request. We may need to verify your identity before responding.
9. Children’s privacy
This website is not directed to children, and we do not knowingly collect personal information from children through this website.
10. Policy updates
This policy may be updated as our website or practices change. The effective date shown at the top of this page indicates the latest revision.
11. Contact
Privacy questions or requests can be submitted through Contact Us Online.